Jan-Lukas Furmanek
Researcher in medical informatics at FAU Erlangen and IT project manager at University Hospital Erlangen, where I lead the Matrix-based TI-Messenger rollout. For 15+ years I’ve been active in civil protection, focusing on information & communications, outage resilience, and critical infrastructure. I studied Information Management in Healthcare (Ulm) and Medical Process Management (Erlangen). My PhD, IM-CURE (Instant Messaging for Crisis & Urgent Response in Emergencies), explores how structured, asynchronous messaging can keep clinical care safe during IT failures and crisis scenarios.
Session
Twenty seconds is a long time when someone can’t breathe. At ESA´s LUNA Analog Facility we turned that reality into a design constraint: a moonwalk emergency with voice cut by design, Matrix/Element carrying clinical guidance across a built-in one-way delay. We tested two styles of instant messaging, open free-text versus a tiny, structured grammar, to coordinate assessment, treatment, and evacuation over a delay-tolerant (store-and-forward) network. The first signals are clear: structure lowers cognitive load and keeps decisions moving even when replies arrive “late.” We’ll share what worked, what didn’t, and how the same patterns translate to Earth during hospital IT outages. With publications in progress, this talk focuses on early signals and the method itself, showing how Matrix enabled care under delay and how small changes could improve resilience.